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Top Ten Reasons Smartphones Improve Mobile Experiences for Event Attendees

Mobile Phone users will have grown to nearly 10 Billion by 2020, and this is no surprise. With the falling cost of handsets, improved usability with bigger screens, lower data costs and wider network coverage, smartphones are becoming more accessible than ever before. With this, the relationship between mobile phone use and event experiences has become increasingly synergistic for event-goers.

 

Here are the Top Ten Reasons Smartphones Improve Mobile Experiences for Event Attendees:

 

1.Your phone acts as your ticket

The days of paper tickets are gone. Ticketing platforms and apps are able to generate a barcode or QR Code at the time of purchase to send a ticket directly to a phone.

Smart Ticketing systems like Showpass will generate a ticket and send it to the phone on the day of the show.  This approach makes ticket scanning faster for the patron and the event staff.

2. Location Services  

Google Maps or Apple Maps enable your phone to guide you to an event location, helping you find the quickest route with the least amount of traffic or interference. Taking this one step further, Showpass enables you to discover events based on your location.

3. Event Discovery

Mobile platforms such as Bandsintown, Songkick and GigLover are highly focused apps that enable fans to learn about upcoming shows in their area. A whopping 30 percent of all tickets not sold are due to a lack of awareness of shows, and apps like these help to tackle that problem. Having Showpass integrated with these platforms makes for a smooth ticket buying experience.

4. Fan Engagement   

Social Media platforms like Instagram, Facebook and Snapchat enable fans to engage directly with the artists and talent they love. Event goers can see details such as tour dates, upcoming music releases and VIP experiences which better inform them for the live experiences available.

5. On-Site Promotion

With the advent of Near Field Communication (NFC), phones can now determine where they are in relation to venues.  As such, a phone can access information such as a ‘drink special for the next 20 minutes at the back bar.’ Furthermore, apps that use NFC can determine the proximity of promotions and alert the user via push notifications.  This in-venue radar enables event-organizers to deliver an Uber-esque on-demand event experience.

6. In-Venue Resource Location

Mobile apps are being built for specific venues and events that provide guidance to in-venue resources like ATMs, Bathrooms, EMS, Exits, and more. Showpass has led this by creating applications for its customers that outline resources in music festivals, large stadiums and other venues.

7. Cashless Transactions

Ordering drinks and food using the phone is the next logical step in the evolution of phone apps.  Using Beacons for Point of Sale services provides an accurate and quick way for attendees to enjoy refreshments without the hassle of cash and credit transactions. Showpass puts the power of cash on your phone and on your wrist to make the flow of transactions much smoother.

8. Audience Participation

Increasingly we are seeing new apps that transform the Audience’s mobile phones into a Crowd-Sourced interactive display (particularly with Sports Venues).  Mobile phones are able to play sounds and display images in a synchronized fashion, meaning the days of the Wave are soon to be retired.

9. Sharing Event Experiences with Photos and Videos

Camera technology and applications have dramatically improved from 2 Mega Pixels in 2010 to upwards of 15 Mega Pixels in the recently launched iPhone 7. Mixing media with social platforms like Instagram, Snapchat, Periscope and Facebook live leverages the modern social stream to network with more fans than ever before.

10. (Re)experiencing Events with Virtual Reality

The speeding up of mobile devices allows smartphones to run virtual reality applications, which demand a robust amount of computing resources. VR is currently limited to a few handsets like the Samsung’s Galaxy S7, but it will come to more high-end and mid-range phones in the near future. These VR smartphones with their high-resolution displays will deliver a stunning visual event experience or re-experience for show goers.

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Top New Year’s Events in Vancouver, 2017

A round-up of our top picks for New Years Eve 2017. From black tie affairs to cozy pub nights there’s something for everyone to enjoy.

 

La Vie En Rose at The Pinnacle

Set in the newly renovated Pinnacle Hotel, CanThrill are teaming up with The Social Concierge to create a spectacularly classy night for the city. The exclusive Moet & Chandon bar will ensure your glass stays full throughout the night and art installations spread throughout the two rooms will make for several Instagram worthy backdrops. We’d suggest upgrading your ticket to VIP, which includes a VIP Entrance, a complimentary beverage and free coat check. Or, team up with 10 of your closest friends for a private table and 2 bottles of champagne to enjoy!

Tickets: https://www.myshowpass.com/nye2017/

 

Donnelly Group NYE at Multiple Venues

Anything can happen on New Year’s Eve, and The Donnelly Group have once again proved themselves as one of Western Canada’s leading hospitality groups by providing a multitude of wining and dining options at each of their popular venues. Ease your way into the New Year with any one of their dinner packages, and then stay for the drinks and dancing as each venue transforms into a nightclub. Some of our top choices include the Y2K night at Library Square and The Bourbon Ball at The Butcher and Bullock.

Tickets via: http://donnellygroup.ca/blog/2016/12/01/donnelly-group-nye-2017/

 

Wintergarten

Those that have been lucky enough to visit the Roofgarten, nestled away on Granville Street, will know this space is a hidden gem of the city. For one night, it will transform for The Golden Age NYE making for a sophisticated, intimate New Year’s Eve experience. With 4 state of the art bars, 3 VIP areas and 2 floors to boot, this is sure to be a classy evening to remember. There are limited tickets available for this unique experience.

Tickets via: https://www.myshowpass.com/goldenagenye/

 

Space + Time @ The Waldorf

If you haven’t made up your mind about what tunes you want to be dancing the night away to, The Waldorf Space + Time is your best option. With 5 rooms, each with a different theme and musical spin, plus copious amounts of cocktail options, a hookah lounge and pop up lounges, you’ll be able to experience multiple parties all under one roof. An entire hotel takeover makes getting ready for your big night out that much easier and there is no need to wait for hours for a Vancouver cab when you can enjoy the luxury of booking a room too.

Rooms and tickets available via: https://www.myshowpass.com/nye17/

 

Big Balka @ Playhouse

This is the first New Year’s Eve event for Big Sound Events, and if it’s anything like their other parties this year, we are sure it’ll be a night to remember (or not remember…). Dress to impress for this dance-filled night of fun. With DJ Shomee and DJ Boombar mixing all your favourite balkan, house and club hits, you’re guaranteed to start of the New Year with a bang.

Tickets via: https://www.myshowpass.com/playhousenye/

 

For further New Years Eve event listings visit: https://www.myshowpass.com/vancouver-new-years-events-2017/

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Showpass New Features Update, December 2016

Showpass is happy to announce that we have released a major update with lots of new features and fixes. We would encourage you to take a few seconds to review the following notes in order to better understand the changes.

One of the major changes we have made is a new method for enforcing and applying permissions to your staff. We have taken every effort to ensure a proper migration of your old permissions to this new system. You may want to take a moment and double check that your staff have the permissions they are supposed to.

You can do so at https://www.myshowpass.com/dashboard/venues/employees/

Major Features/Fixes

  1. Permission Cleanup
    • Better interface for managing employees and permissions
    • Employees can be assigned to multiple roles
    • New permissions have been added (e.g. use box office, check in tickets)
    • Unused permissions have been removed
    • Permissions are better enforced
    • The method of storing permissions has been adjusted to make the site even faster
  2. User Network Page
    • The staff tracking and customers system have been merged into one page: the network page!
    • So, staff tracking and customers systems are now removed
    • Filter your customers and create marketing campaigns
    • View your best employees and reward them for all their work
    • Coming soon: send SMS to your customers
  3. New Organization Info Page
    • Better interface for editing your organization info
    • Survey monkey dialog has been moved to the integrations page
  4. HTML product description
    • Product descriptions now support HTML
  5. HTML ticket type description
    • Ticket type description supports HTML and no longer uses markdown

That’s it from us for now, if you have any questions on any of these upgrades or need assistance navigating them we are available 24/7 via: info@myshowpass.com. You can also ask via our chat support or you can call 1-844-307-SHOW.

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Showpass NYE Press Release

Showpass set to hit record sales as New Year’s Eve event listings hit an all time high.

 

We’re coming in hot off of the biggest month ever for Showpass. Having onboarded a record number of clients in November, this December is bringing us our biggest Holiday and New Year’s season yet.

 

We are extremely excited that thousands of new customers will have access to the new Showpass features leading up to New Year’s Eve – in particular – our New Year’s Eve event maps for each major city that we’re operating in. These interactive maps highlight all of the events kicking off on December 31st, making it possible to see all event options and make the last night of 2016 one for the record books. Simply browse through the maps and click on any event for more information, check them out here:

 

https://www.myshowpass.com/vancouver-new-years-events-2017/

https://www.myshowpass.com/calgary-new-years-events-2017/

https://www.myshowpass.com/edmonton-new-years-events-2017/

 

Furthermore, Showpass is incredibly excited to be welcoming new clients to the team including the Donnelly Group and Urban Sparq in Vancouver. These New Year’s events are known up and down the west coast as the premier places to be. A few of our top picks include The Pint Masquerade New Year’s Eve, The Drop NYE at Bar None and Republic Black Out Gala, all of which are guaranteed to be a great night out. In Calgary,  The Concorde Group is once again throwing some of the biggest bashes to ring in 2017, with the Bourbon Room’s NYE being the place to be if a speakeasy and one of a kind cocktails are your thing. The New Year’s Eve Feast is right below in National on 10th if you’d rather sample as many craft beers as possible before the year is over.

 

Showpass continues to be at the forefront of innovative ticketing technology, and while it’s going to be a busy month for the team, we couldn’t think of a better way of ringing in 2017 than this.  

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Calgary Stampede 2016 Reflections

Over here at Showpass we’re all incredibly excited to be coming off of a record setting Stampede in Calgary, and looking forward to catching up on some sleep and getting on the detox train. 2016’s numbers for “The Greatest Outdoor Show on Earth” have exponentially grown over those of the years before, paving the way for continued expansion and innovation in the entertainment and event management industry.

 

Every major Stampede tent was on board with Showpass this season, including Cowboys, Ranchmans, Wildhorse, and Knoxvilles. These venues brought in hundreds of thousands of guests to dozens of amazing concerts including Blink-182, Thomas Rhett, Ice Cube, Flo Rida, Hunter Hayes, and Milky Chance. Those numbers, when combined with those of the year-round Calgary venues already on the Showpass team, set records for the 10 days in July when this city embraces its wilder western side.

 

Here are a couple of our favorite numbers from the 10 days of Stampede;

 

  • 150,000+… the number of individuals Showpass proudly enabled to see their favorite artists in town
  • 60,000+…. the combined reach of the Showpass brand through its social media platforms and seller base network
  • 500+… the number of customers helped in real time through live our chat line and instant customer communication platform integrated into our website
  • 25+… venues joined the Showpass team and made Stampede bigger than ever for Showpass, despite the less than stellar weather
  • 10+… venues that trusted Showpass’ realtime clicker software to track venue capacity to abide by fire regulations and stay clear of any overcapacity issues
  • 12 minutes… the average wait time for a show goer to get through the doors for a concert
  • 30 minutes… the longest wait time for a show goer to get into one of our shows during a rush

 

Showpass would like to thank everyone involved for helping run a smooth and successful operation for the 2016 Stampede. We can’t wait to see what this city is going to put together next year, and we’re going to keep on improving to make an even bigger year possible! 

 

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New Box Office Features

Showpass Staff Box Office Updates

Showpass is proud to announce that we have redesigned our box office to allow for a more streamlined experience for both staff & customers. The main focus of this redesign was to create a point of sale for onsite sales, and to allow for tickets for multiple events to be purchased at one time.

Here are a few of the features:

  • All of your events are on one page; no more going back and forth to sell tickets for different events.
  • Sell multiple events / products in one transaction (some limitations apply)
  • Run your door sales, print/email tickets and track everything with ease
  • Saves print/email configurations automatically to save time
  • Easy to use product/event search
  • Live inventory updates when ticket types and quantities are edited and saved
  • New check in selection features:

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Upcoming Features:

  • Use chip credit cards that communicate directly with web application
  • Automatic check-in of tickets for running and tracking cash door sales

Please contact us with any questions regarding our new box office either by the chat feature on our website or call us at 1-844-307-SHOW.

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Showrep Network

In May of 2016, Showpass introduced the Showrep Network; a peer to peer sales network that leverages personal connections and individual influencers in order to sell more tickets. Local venues shows benefit from these increased sales through the live music community present in each city.

Multiple studies have been conducted on peer to peer and influencer selling, with the ROI being as anywhere from 3 to 15 times the amount that was spent on the marketing initiative. The average return for each $1 spent, is a $6.50 increase in revenues. Upwards of 60% of the businesses consulted in one of the studies are increasing the amount of their budgets being spent on influencer marketing, while only 21% were planning to reduce or keep that amount at a status quo.

This high level of effectiveness is the result of the weight that today’s consumers (especially millennials, which are making up the majority of the live music buying market) place on their peer’s opinions. An individual is much more likely to make a purchasing decision after consulting a friend than after seeing an ad on a social network site or hearing one on the radio. More narrowly, people want to go to the events where their friends and colleagues will be, and what better way to enable that than to allow those buyers and show goers to sell directly to each other.

That’s what the Showrep Network is, a way for those individuals who are highly active in the live music community to help their own personal network get access to all of the latest events around them. The ability to allow anyone of them to sell tickets right from their phone, at any time has increased the percentage of sell out shows hosted on Showpass. Revenues have jumped by as much as 17% for the venues that have chosen to use the network. Incentives can be offered to further boost these numbers, by allowing sellers to earn dollars or complimentary tickets for each regular ticket that they sell.

The Showrep Network is just another one of the ways that Showpass is changing the ticketing game, and giving their clients more tools than ever to increase ticket sales and raise the bottom line.

 

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New Features – May 31st, 2016

QR Code Texts

  • We can now send QR codes right to your phone, to be scanned for entry at events. This means faster and easier entry for you!

“CAD” added to the end of Ticket and Product Prices

  • All of our ticket and product prices are now listed in CAD

New Venue Detail Page

  • We updated the venue detail page on our client interface. This means more customization and control for you over your venue information!

Cookies Enabled Message

  • We were having some issues saving your cart if cookies weren’t enabled on your computer, so now we’re letting you know if that’s happening so it can be an easy fix. Just turn your cookies on if you see this message and you’re good to go!

New Transfer Tickets Page

  • The transfer tickets page has been re-done, allowing for easier sending of tickets and a new function that updates the name on the ticket to that of the recipient.

New Event Image Banners

  • The main banner images on the event page are now displaying full size and are not being cropped. This means you can upload your Facebook, Instagram or full size poster images and all the info will be displayed correctly.
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Showpass – Formerly GetQd – Announces New Name & Unveils New Website

Myshowpass.com positions itself for international growth after successful Canadian expansion.

CALGARY, May 16, 2016 /CNW/ – Showpass, the leading event management and ticketing provider in Western Canada, is announcing a major rebranding milestone. The new brand will focus on perfecting the event discovery process and making purchasing tickets seamless for show-goers.

“The introduction of Showpass and its technologies will continue to accelerate the growth GetQd has experienced in the last few years. New online discovery tools, married with our current 150 box office distribution partners, will allow us to empower our community of show-goers like never before,” says Lucas McCarthy, CEO of Showpass. “This brand arrives with a whole new set of tools, enabling us to address a considerably larger segment of the ticketing market.”

The new Showpass site provides show-goers with a handpicked list of events aggregated through information from customers’ likes, friend networks, and purchasing behaviors of similar customers. This customized event list, along with the newly implemented checkout system, enables users to purchase tickets faster than ever.

“The new system allows my customers to find my shows easier than ever and allows the transaction to happen more quickly,” says Blake McRitchie, Manager of Digital Motion Vancouver. “It’s proven to have a higher conversion rate with fewer abandoned carts.

Showpass supports automated registration and multiple currencies. Multiple language support will launch soon.

About Showpass

Launched in 2014, Showpass (formerly GetQd) is an all-in-one cloud based event management system built to deliver event organizers tools to sell more tickets. Showpass has over 275 organizers in Canada and partners with over 150 offline outlets to create an unrivaled distribution channel of box offices across Canada.

RELATED LINKS: myshowpass.com

SOURCE Showpass

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Concorde Entertainment Group Signs-Up With Showpass

myshowpass.com is excited to announce it’s newest client; Calgarian Entertainment icon Concorde Group

CALGARY, AB – May 25th, 2016 – Showpass, the Calgary based event management and ticketing provider, is welcoming Concorde Entertainment Group (who’s venues include Flames Central, National, The Palomino, and the Wildhorse Saloon) to it’s growing platform.

“The Concorde Group is very excited to call Showpass its new ticketing provider. The company always prides itself on working with innovative partners” says Andrea Thompson, Executive Vice President and Partner at Concorde Entertainment Group.

This alliance brings 14 of Calgary’s premier and highly diverse venues on board with Showpass, for events ranging from big ticket Stampede tent concerts to the latest electronic acts touring through the city.

“As a Calgary based company, with strong ties to this city and 90% of local venues already using Showpass, we’re incredibly excited to have Concorde on board as well.” Says Lucas McCarthy, CEO of Showpass. “We’re looking forward to the opportunity to work with more world class artists and organizers through the great team at Concorde, and their stages are among the most prominent and well attended in the city.”

Showpass supports automated registration and multiple currencies. Multiple language support will launch soon.

 

For media/investor inquiries, please contact:

Lucas McCarthy, CEO & President

lucas@myshowpass.com

 

About Showpass

Launched in 2014, Showpass (formerly GetQd) is an all-in-one cloud based event management system built to deliver event organizers tools to sell more tickets. Showpass has over 275 organizers in Canada and partners with over 150 offline outlets to create an unrivaled distribution channel of box offices across Canada.

 

RELATED LINKS: myshowpass.com