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Showpass New Features Update, April 2017

We have just released some important updates that we wanted to tell you about!

1. Ticket Transfer SMS Verification

To combat fraudulent purchases and protect consumers, we have introduced SMS verification in order to transfer tickets. This allows us to block phone numbers that have been involved with fraudulent ticket purchases, and prevent them from transferring and purchasing tickets using that phone number in the future.

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2. Disable Transfers for Ticket Types – Beta

It is now possible to completely disable ticket transfers for specific ticket types. Please contact us if you wish to use this feature, as it is still in beta.

3. Check In Page Improvements

We have updated our check-in page for better readability on all devices.

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If you have any questions on any of these upgrades or need assistance navigating them we are available 24/7 via: info@myshowpass.com. You can also ask via our chat support or you can call 1-844-307-SHOW.

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#ShowpassSpotlight: Digital Motion Events

Established in June 2010, Vancouver-based Digital Motion Events is a music promotions brand that has been an active leader in the the Vancouver Bass and Urban music scene for over 6 years. Digital Motion Events brings the best in Electronic music & Bass culture to the Vancouver music scene. In only a few short years, they have hosted a variety of Electronic and DnB heavy hitters in Vancouver including: Datsik, Pusha T, Andy C, Obie Trice, Opiuo, Dirtyphonics, UZ, Camo & Krooked and more!

Photo by: Banana Camp Photos
Photo by: Banana Camp Photos

In April 2014, Digital Motion Events and The Red Room introduced a new weekly Saturday night party geared towards bass music lovers in Vancouver called SUBculture Saturdays. Featuring both international guests and local artists, SUBculture Saturdays nights is powered by an in-house PK SOUND system to push the limits of Drum and Bass, Dubstep, Breaks, Future Bass, Hip-Hop, Trap, Funk and more. SUBculture Saturdays is a community driven initiative featuring collaborative events with other established promoters in Vancouver along with rotating vendors, photographers, and visual artists.

Digital Motions Events Facebook
Digital Motions Events Facebook

This upcoming April 8th, SUBculture Saturdays turns 3 years old! To celebrate their 3 year anniversary, they are bringing in special guests: G Jones, Plastician, Sayer, and Konka! Check out the event here: www.myshowpass.com/subculturethreeyear!

subculture 3 year

For more upcoming Digital Motion Events visit www.myshowpass.com/digitalmotionevents!

Connect with Digital Motions Events!

Twitter: @DMVANCOUVER

Instagram: @DIGITALMOTIONEVENTS #DIGITALMOTION #SUBcultureSaturdays

Souncloud: https://soundcloud.com/digitalmotionevents

Tumblr: http://digitalmotionevents.tumblr.com/

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Showpass New Features Update, March 2017

We’ve been working hard at improving our system to help you sell more tickets! Some major updates were released yesterday and we wanted to let you know.

Event Categories

You are now required to select a category for each event. This will help your event get noticed on our website! We have a list of pre-defined categories you can use, or you can create your own.

You will be prompted to add categories to existing events that do not have any when saving your event. The category selector can be found directly under the event description editor.

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Guestlist Widget Improvements

You can now brand your guest list widgets! When editing your guestlist widget, you can choose your primary color, and switch between a light and dark theme.

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If you have any questions on any of these upgrades or need assistance navigating them we are available 24/7 via: info@myshowpass.com. You can also ask via our chat support or you can call 1-844-307-SHOW.

Features Again

Showpass New Features Update, January 2017

We are happy to inform you of some big new features now available on Showpass!

Beta Ticket Purchase Widget

  • Customers can make purchases on your organization’s webpage without leaving the site
  • This will not support surveys, products, or assigned seating
  • In the future, web developers will be able to use our SDK to link this widget into their own
  • This feature is still in beta and is not available to all customers. If you wish to help us test this new feature out, please contact us!

My Stats Revamp

  • View your total personal sales, and reservation statistics
  • View all of your ticket sales, and get a breakdown by ticket type & payment type
  • View your reservations, and their status

Daily Dashboard Revamp

  • Improved look of daily dash, login and see for yourself!
  • View todays sales and reservation totals
  • View totals of your next five upcoming events
  • Active employees and recent customers
  • Quick recap of Online Sales, Guestlist Bookings and Max Capacities

Reservation Statistics

  • View male/female checkin totals
  • View totals for each checkin category
  • View each reservation checkin category totals

Default Ticket Purchase Limit Reduced to Eight

  • In an effort do reduce fraudulent purchases, we have changed the default ticket purchase limit per transaction to 8
  • You can update this value in the ticket type advanced editor popup

Minor Updates

  • Update payment processor API for better fraud protection
  • Refunds are now viewable on the transactions page while filtering events
  • Users can now update their phone number
  • Checkout summary table now mobile optimized
  • Fixed and added filters to Network page
  • Embed full width Soundcloud widget into event description

If you have any questions on any of these upgrades or need assistance navigating them we are available 24/7 via: info@myshowpass.com. You can also ask via our chat support or you can call 1-844-307-SHOW.

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Top Ten Reasons Smartphones Improve Mobile Experiences for Event Attendees

Mobile Phone users will have grown to nearly 10 Billion by 2020, and this is no surprise. With the falling cost of handsets, improved usability with bigger screens, lower data costs and wider network coverage, smartphones are becoming more accessible than ever before. With this, the relationship between mobile phone use and event experiences has become increasingly synergistic for event-goers.

 

Here are the Top Ten Reasons Smartphones Improve Mobile Experiences for Event Attendees:

 

1.Your phone acts as your ticket

The days of paper tickets are gone. Ticketing platforms and apps are able to generate a barcode or QR Code at the time of purchase to send a ticket directly to a phone.

Smart Ticketing systems like Showpass will generate a ticket and send it to the phone on the day of the show.  This approach makes ticket scanning faster for the patron and the event staff.

2. Location Services  

Google Maps or Apple Maps enable your phone to guide you to an event location, helping you find the quickest route with the least amount of traffic or interference. Taking this one step further, Showpass enables you to discover events based on your location.

3. Event Discovery

Mobile platforms such as Bandsintown, Songkick and GigLover are highly focused apps that enable fans to learn about upcoming shows in their area. A whopping 30 percent of all tickets not sold are due to a lack of awareness of shows, and apps like these help to tackle that problem. Having Showpass integrated with these platforms makes for a smooth ticket buying experience.

4. Fan Engagement   

Social Media platforms like Instagram, Facebook and Snapchat enable fans to engage directly with the artists and talent they love. Event goers can see details such as tour dates, upcoming music releases and VIP experiences which better inform them for the live experiences available.

5. On-Site Promotion

With the advent of Near Field Communication (NFC), phones can now determine where they are in relation to venues.  As such, a phone can access information such as a ‘drink special for the next 20 minutes at the back bar.’ Furthermore, apps that use NFC can determine the proximity of promotions and alert the user via push notifications.  This in-venue radar enables event-organizers to deliver an Uber-esque on-demand event experience.

6. In-Venue Resource Location

Mobile apps are being built for specific venues and events that provide guidance to in-venue resources like ATMs, Bathrooms, EMS, Exits, and more. Showpass has led this by creating applications for its customers that outline resources in music festivals, large stadiums and other venues.

7. Cashless Transactions

Ordering drinks and food using the phone is the next logical step in the evolution of phone apps.  Using Beacons for Point of Sale services provides an accurate and quick way for attendees to enjoy refreshments without the hassle of cash and credit transactions. Showpass puts the power of cash on your phone and on your wrist to make the flow of transactions much smoother.

8. Audience Participation

Increasingly we are seeing new apps that transform the Audience’s mobile phones into a Crowd-Sourced interactive display (particularly with Sports Venues).  Mobile phones are able to play sounds and display images in a synchronized fashion, meaning the days of the Wave are soon to be retired.

9. Sharing Event Experiences with Photos and Videos

Camera technology and applications have dramatically improved from 2 Mega Pixels in 2010 to upwards of 15 Mega Pixels in the recently launched iPhone 7. Mixing media with social platforms like Instagram, Snapchat, Periscope and Facebook live leverages the modern social stream to network with more fans than ever before.

10. (Re)experiencing Events with Virtual Reality

The speeding up of mobile devices allows smartphones to run virtual reality applications, which demand a robust amount of computing resources. VR is currently limited to a few handsets like the Samsung’s Galaxy S7, but it will come to more high-end and mid-range phones in the near future. These VR smartphones with their high-resolution displays will deliver a stunning visual event experience or re-experience for show goers.

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Showpass New Features Update, November 2016

We’re excited to announce some new features available to all Showpass customers beginning today!

Introducing Enable / Disable Discount Buttons.

Applying discount codes are easy, but not all events require them. We are now able to disable the “Add Discount” button for you at checkout to avoid your customers looking for a discount that doesn’t exist, and make that checkout process that much simpler. Soon, you will be able to manage this yourself on your Organization page. Please let us know if you want your discount buttons disabled.

Embedding Media into your Event Description.

Add another layer of promotion into to your event pages with video/media embedment. To do this, click the video reel icon in “Edit Event,” click the embed tab in the pop up and paste in your embed code, simple.

*Note, all videos will be resized to responsively fill 100% of the content area.

International Phone Numbers.

We now accept them, it’s pretty great.

Announcing city-wide New Year’s Event Maps.

New Year’s Maps allow you and your customers to view event details in an interactive map layout, cool right? They are now available in Calgary, Edmonton and Vancouver. If you haven’t done so yet get your event live today!

  1. http://myshowpass.com/calgary-new-years-events-2017/
  2. http://myshowpass.com/edmonton-new-years-events-2017/
  3. http://myshowpass.com/vancouver-new-years-events-2017/

Enhanced Metadata.

We have stepped up our event metadata to play better with google. Now is the time to make sure all of your organization & event information is updated so they show up correctly.

That’s it from us for now, if you have any questions on any of these upgrades or need assistance navigating them we are available 24/7 via: info@myshowpass.com.